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Each cat is different. We usually spend 30 minutes on each visit and give all our furry friends a cuddle. We try to minimise the stress of being alone, so if the cat wants to be left in peace, we respect that.
We do not use sign written vehicles as we do not want to advertise that you are away from your home and we try to vary the time of our visits over the booked period. We will take in the post or anything left on the doorstep or in the letter box daily to minimise the appearance of a property being unoccupied. We can alternate lights on and off within different rooms on request.
We will water a reasonable number of house plants (please move these into one location) and we will take bins in and out on request.
We will take your cat to its own vet if necessary, at our discretion. It’s obviously important that you let us know of any existing ailments or problems every time you go away. Vet bills cannot be invoiced so we will pay the vet on your behalf and reimbursement is requested as soon as possible on your return. There is no charge for our time spent taking the cat to the vet however.
For lock and key problems, if there is a keyholder we will try to contact them in the first instance. Our concern is always for the cat’s welfare so if there is no alternative we will call a locksmith. For problems with alarms, if necessary we will call an alarm engineer and wait for them to arrive – we try not to leave alarmed properties with the alarm not set. It is essential that on every booking we are aware of any changes to code words for any alarms in case of problems. Any charges made by third parties to rectify problems are the responsibility of the client.